Knowing where you stand is the first step to improvement. This workshop uses the BRM framework from Leading with BRM to help you assess your current capability, identify gaps, and design actions that drive measurable progress. Outcome: Participants will learn how to assess BRM maturity, practice applying evaluation methods to identify improvements, and receive feedback to design targeted actions that enhance strategic impact.

Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline. The class is designed to facilitate an understanding of BRM fundamentals and is open to everyone (at any level and from any role) wanting to learn more about interacting with and/or how to achieve success through the BRM profession.

The Business Relationship Management Introduction is targeted towards anyone looking to gain knowledge of why and how to leverage their Business Relationship Management capability to move IT, Finance, HR, external partners, and other business functions to converged strategic partners and drive exponential business results consistently across industries.

BRM Introduction for Leaders The Business Relationship Management Introduction gives you a high-level overview of what BRM is and why it matters as a leadership skill. BRM is the practice of building meaningful relationships across an organization to drive better collaboration, smarter decisions, and greater business value. This course is the perfect starting point for anyone looking to understand how strong relationships are the foundation of effective leadership.

This course provides a thorough overview of essential business relationship management (BRM) concepts and focuses on how to advance the BRM capability to evolve culture, build partnerships, drive value, and satisfy purpose within your organization. This course includes all course materials and the certification exam.

A strong BRM capability doesn’t just happen—it’s built through continuous improvement. This workshop helps you design a structured improvement approach using the BRM framework introduced in Leading with BRM. Outcome: Participants will learn structured methods for BRM improvement, practice applying them to design improvement plans, and receive feedback to ensure sustainable capability development.

A clear charter sets the foundation for a strong BRM capability. This workshop helps you define the mission, vision, scope, and structure of your BRM leadership capability so it delivers lasting value. Outcome: Participants will learn how to define a BRM capability charter, practice drafting purpose, scope, and outcomes, and receive feedback to strengthen leadership alignment.

Trust is the foundation of every successful relationship. This workshop provides practical tools and strategies to build, maintain, and repair trust so you can strengthen collaboration and improve results. Outcome: Participants will learn practical approaches to build, maintain, and repair trust, practice applying them in real scenarios, and receive feedback to improve collaboration and team dynamics.

Individual or Team Coaching. You want to become a BRM that is seen as a strategic partner. You need some help to ensure you focus on the right activities so you provide the organization with value they are looking for. Coaching will help you to become that strategic partner. Our coaches have experience with different organizations and can help you with a wide variety of challenges.

Business Relationship Management delivers value every day—but without clear measurement, it often goes unnoticed. This workshop shows you how to demonstrate the value of BRM with practical tools, measurements, and a structured dashboard approach. Outcome: Participants will learn techniques to measure and communicate BRM value, practice applying them in strategic contexts, and receive feedback to position BRM as a recognized strategic asset.